What to Know Before Registration

Go to our Main Menu Bar and click on Course Calendar

Yes, we are an approved training center for both the American Heart Association and the American Red Cross

The location is listed as part of the course title.  Times and venue directions are provided both during and after the registration process.

Go to our Main Menu bar and hover over About Us, you will see the link to course pricing there

Unfortunately, the AHA stopped the virtual options for ACLS and PALS effect 8/31/23.  BLS renewals can be taken virtually as long as you have access to a manikin for skills demonstration.  If you do not have a manikin, we can provide assistance with who you might contact.

There is an option, during registration, to see if your employer is on our direct bill system.  If so, verification will be made and you will not be charged.

Yes, please go to the main menu bar and select the Online Course option.

Questions Arising After Registration

Go to the Retrieve Information tab in our main menu bar to retrieve information such as dates, times, venue address, Zoom logins and study materials.

 

A receipt will be sent immediately after registration.  You will also receive a “back up” confirmation letter with a summary of your course details.

Transfers and cancellations cannot be made through the website but can be completed by contacting our office.  The main number is 813.949.9282.  Refunds are subject to credit card fees.

We utilize World Point as our AHA course material vendor.   There are a number of options available on the web as well.

Questions Arising After the Course

Your information is uploaded to the AHA website after your course.  This is typically done within hours of the last course that day.  The AHA send you an email with “Claim Your Card” in the subject line.  A link will be provided in that email.  Simply click on the link and it will take you to the “mycards” section of the AHA database.  Simply follow the directions and you will be able to print your card.  If you do not receive the email, here are two common reasons:

 

  • The email went to your spam folder.
  • You’re possibly using an email address other than the one you registered with.

An alternate method is to simply type “mycards/aha” into your web browser and it will take you to the same page as the AHA email would have directed you to.